This affordable dietitian-designed program will save you time and money. I am pre-Diabetic, I have researched it. There's no other way to cancel. You might think that getting customers to sign up for auto-delivery might sound pretty underhand at first blush, but when you stop to consider the company's position it is actually pretty fair. I would research around google and see what others are saying about it. The reps have been nothing but helpful anytime I have called.
Could I get a more in detail way to add the shakes? I received the email that I will be charged for next months in several days, however we have decided the plan is not for us- but shakes would be nice. I clicked change my order through the email the the shakes were not an option? Does this switch need to be made through customer service?
They were super helpful when I called. Is there a waiting period between when you can cancel and re-start as a new customer? Most coupon codes are for new customers which I am not. If I cancel, how long do I need to wait to sign up as new customer and receive those discounts? I would call customer service — or use the Nutrisystem contact page to open up a live chat with a representative — you can do that here: I cancelled my account on 8;17 a.
It is the 16th of April and their still not here. I did not get an answer the other times. I have had an absolute nightmare with Nutrisystems. The next day I find out not only have they shipped a full order at full price, but they had shipped the partial as well.
But if you cancel that auto-delivery account after two weeks, say bye-bye to that discount. Exactly, we thought so too. Let's put it this way, if you change your mind after the 14 day grace period, expect to pay an additional charge.
It's sort of their way of convincing you to stick around. So make sure you sign in to your account and double check when your delivery is scheduled. Purchasing a 4-week plan from Nutrisystem without auto-delivery ensures you have not made any long-term commitment. You can simply stop ordering Nutrisystem foods and products any time. Nutrisystem allows customers to return non-frozen food items within 30 days of receiving the package. Frozen meals are not returnable.
Also, keep in mind, you will be charged a return shipping fee. Shipping costs are not refundable. If you find yourself with buyer's remorse, the best thing you can do is call Nutrisystem's customer service right away at Keep in mind that the earlier you cancel your order, the better. But beware, the longer you wait around deciding whether or not their diet plan is best for you, the more likely you'll have to pay additional cancellation charges.
While most people understand this side of the program, there are some who are not aware of how it works or the consequences of being unaware of its rules. Forewarned is forearmed , after all!
You might think that getting customers to sign up for auto-delivery might sound pretty underhand at first blush, but when you stop to consider the company's position it is actually pretty fair. Of course you need to know about it before you sign up for the program because it's important so that you can avoid any unnecessary additional costs that you may not have otherwise been aware of.
Here are the reasons why:. The company are in this business to make a profit. When they advertise a great offer, like money off the first month or free weeks of food, someone still has to pay for that, and if the customer isn't paying, then the company is. That means they don't get a profit. Well, the delivery driver still has to be paid for shipping the food to your home.
The raw ingredients for the food have to be paid for. The company employees have to be paid for preparing the food and packaging it up. The customer support people have to be paid for taking your calls.