Nutrisystem Reviews and Complaints

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First time was a hit. My call is being reviewed now sure it is but, we all know how this is going to end. There are currently no gluten-free plans offered at Nutrisystem. We are sorry to hear about the spoiled and stale items you received. Your body uses protein to repair tissues, make digestive enzymes and hormones among other chemicals. Most of the meals are grain based. Chat with your counselor.

Less Than Appetizing Taste

Complaints about Nutrisystem

I am missing 7 breakfasts, 24 lunches, 17 snacks and 11 dinners to have a complete month worth of food. Customer Service refers me to Nutrition; Nutrition says only Customer Service can fulfill such a large portion of missing items, and thus goes the ping pong game.

I finally ask to cancel everything and they email me a label. That's the first time they tell me that. No one told me about buying other foods or how to use them.

At this point I am totally disgusted with Nutrisystem! Two women said they would send info. One sent an e mail with more info but still do not understand! Sure will not order again! I have to say that I started out feeling like I was making a good choice for my health, and after 3 weeks of this and dealing with customer service I would advise everyone to do something else and don't get on this plan… I got passed from person to person and told something different each time to the point of frustration.

I was on hold for 1 hour being passed from one dept. Finally, a rep answered, but was very rude and annoyed that I asked him to spell the street address where I needed to ship the order back…. In fact, the very first person who answered the phone was a 'nutrition counselor' who sounded like he was out to lunch himself. Very bad example for a 'counselor' or 'coach'! He gave me incorrect advice on menu planning. I knew I was in trouble soon as I hung up with him.

Misleading ads about customer service. Stay away from this unprofessional company! The first 28 day order, I had to call back twice for missing items and had received three separate shipments. The second 28 day shipment, I had to call back once for missing items. The problems seem to arise due to people's lack of clarity regarding the "fine print" when they try to cancel Nutrisystem. I was told you could cancel your second month, if you do so within 14 days of your first order.

They do not give you two prices when you order. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food.

Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund.

This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work!

Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response. I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns.

Kim was helpful and very nice to me. Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food.

Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food!

Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason.

We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.

It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer. We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer.

First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!!

Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year.

Just a little more weight to lose so I ordered again for 2 months. First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.

How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you.

We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions. See three emails I've previously sent. You don't honor your own company's policies. Food was extremely poorly packed, melted and opened packaging. We are sorry that you had such a poor experience with us. We will be taking a look at your account and reaching out shortly.

Customers can benefit from an online health tracking platform and individualized counseling from dieticians and weight loss coaches. Nutrisystem offers separate plans for men and women, with different options and price points customized to your weight loss goals.

With meals containing 12 grams or less of sugar, Nutrisystem takes the guesswork out of choosing optimal low-glycemic foods to stabilize blood sugar -- which could be good for people with any degree of insulin resistance.

Any busy person who does not have time to prepare their own meals would benefit from having frozen and other pre-packaged meals and snacks delivered to their home. Nutrisystem will ship all the food you need to your doorstep, with free shipping included.

You can also find their products on QVC, at Costco and at several major grocers and mass retailers like Kroger and Walmart. Transition and maintenance plan: This program provides long-term fat loss success rather than just focusing on initial weight loss, which is important for those who need to establish lifelong healthy habits. While all of the meals offered by Nutrisystem are designed to comply with the USDA's recommendations for a nutritious diet, those who want to stick to a vegetarian diet can especially benefit from Nutrisystem.

You can avoid all animal products and still lose weight with Nutrisystem, with over 90 vegetarian options. Many people fail at diets because their bodies crave snacks to maintain their blood sugar levels throughout the day.

Because Nutrisystem allows 6 meals a day, you can avoid a dip in your blood sugar that could lead to cravings. By eating smaller portions, you can eat more frequently and still reach your weight loss goals. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

To see why, sign up below! Be in the know Get trending consumer news and recalls. Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! This review is featured by Nutrisystem. March 11, An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease. March 12, Nutrisystem response. Hello Willis, Thank you so much for your review and sharing your story. March 9, Tomorrow is my last day on turbo take off.

March 11, Nutrisystem response. Hello Lori, Thank you so much for your review. We will be sure to let his supervisor know what a great job he did on your phone call. Hi Karen, Thanks so much for sharing your review with us today.

Hope you have a great day! The Nutrisystem Consumer Experience Team. Page 1 Reviews 1 - Not sure how to choose? Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. Let us know if you need any help! Actually, it was better than I thought it would be.

However, weight loss was not that great. If you are looking for a diet that is the ultimate in convenience, Nutrisystem is that. You do not have to worry about portion sizes, planning, shopping, cooking or counting carbs, calories, and points.

If you are a foodie who likes to try out the hottest restaurants and pair your dinner with a drink or two, you may need to find other options. In case your budget is pretty tight, a comparison of the cost versus your typical grocery bill will be to make a decision. It is made with a unique blend of four clinically-tested ingredients which have been shown to help accelerate metabolism and boost fat loss. Choosing the right weight-loss system can be confusing and often times frustrating.

Let us know a little more about you and your goals. Nutrisystem side effects reported in some customer comments, include nausea, headache, upset stomach and constipation. Choosing the right product is the 1 question asked by DietSpotlight readers. We recommend trying any product before buying it and know that finding a product with a sample offer is near impossible - so we created our own product, Burn TS, with scientifically backed ingredients.

According to the company, Nutrisystem does work if you adhere to the plan. Nutrisystem can be purchased using their Official Site or through Amazon. You might want to consider combining meal replacements with a supplements like Dietspotlight Burn. It contains clinically researched ingredients, which we like. The program can achieve this by providing portion control, reduced fat, and fewer calories.

The cost of food for 28 days depends on the particular Nutrisystem program. Prices increase with the Core and Uniquely Yours plans, which offer and more food options that can be chosen. Food is delivered frozen and ready for reheating. The Nutrisystem program helps achieve weight loss with proper portions, healthy food choices, and an abundance of nutrients. A list of approved fresh foods is also provided. They can be eaten alongside the prepared meals.

The Turbo 10 system from Nutrisystem is designed to help you lose 10 pounds and 5 inches within the first month of starting. The prepaid meal plan from Nutrisystem provides you with 28 days of meals. Each day includes a breakfast, lunch, dinner, and dessert.

Meals combine complex low-glycemic carbohydrates, lean protein, fiber, and a bevy of nutrients to help you lose weight. Each meal is delivered to your home for convenience. Typically, men consume 1, calories a day while women consume 1, per day on the program after the first week. For the Lean13 program, you may lose 13 pounds and 7 inches lost in the first month. After that, expect to lose 1 or 2 pounds a week.

During a study, participants lost Summer Banks, Director of Content at Dietspotlight, has researched over weight-loss programs, pills, shakes and diet plans. Previously, she managed 15 supplement brands, worked with professionals in the weight loss industry and completed coursework in nutrition at Stanford University.

Do Not Send Email Notifications. It is fairly good though and I lost 30 lbs. Just need to get back on it and lose some more. OH, also, my colesterol dropped to normal on this plan. I stayed on the program for quite a few months. Lost weight right away then leveled off. Just a main dish. The packaging caused some items to be damaged in shipping.

You have to call in to cancel the automatic shipments. Can not cancel on the website. For detailed product ingredients please refer to the official nutrisystem website or product label for more information. I have high blood pressure and am on two meds, I think I going to have to layoff ns. For product ordering inquiries, please refer to the nutrisystem official website for more information. I and my husband started it a week ago! He has lost 8lbs.

We, too have two full months on it and the meals most of them are great……Hang in there and good luck to you all……. I have lost 43 lbs and plan on staying with the plan untill i loose lbs total. I was on this deit back 10 years ago. I am a type 2 diabetic and it helped me get my blood sugars under control. I am ready to get back on this diet and I plan to get back into the readings on my blood sugars. I plan to receive my first month supply on Monday.

You will loose your desired wieght just stick to it no matter what!. For product inquiries please refer to the nutrisystem official website for more information. I used Nutrisystem for two months and lost 40 pounds. It worked for me and will use it again if I need too. My brother and I both bought it and threw it out. No wonder people lose weight. Wonder if their spokespeople get better food than ordinary people do.

I am about to go on the diet, worried about all the money. Tell me some encouraging stories. Me and my buddy did the diet! He lost 70 lbs! I lost 30 lbs in about 6 wks! I was not even that big! Though I did excercise every day! This weight has come off effortlessly with just daily walks through my neighborhood. You do have to do some sort of exercise. Do they taste like ones bought from Duncan Donuts?? I know of 2 other people who tried NS and had amazing results, I was at the end of my rope and was feeling desperate to lose the weight.

My old habits are now broken and I feel awesome. As far as the money, sure it sounds like alot. So good luck to, stick with it and you will lose! I was wondering how you work the nutrisystem into your schedule.

What is Nutrisystem?