3123 Nutrisystem Consumer Reviews and Complaints
We will be sure to pass this compliment onto Allison. This is not in regards to Kim in returns. Maybe training is advisable for people helping people to order food. Very poor customer service! Adrian Bryant this will tell you what to do June 14, We are sorry to hear about the spoiled and stale items you received. All of the food does taste very good.
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How many packages were bad? I honestly didn't count how many items I threw awayat their prices ANY wasted product is too many! Doesn't anyone there want to see a photo of the stale food? Does anyone there care? VERY poor about keeping the customer happy, however, are not timid about selling you the program. Shame on you, Nutrisystem. We are sorry to hear about the spoiled and stale items you received. We will be reviewing your account and reaching out soon.
I am not sure why in today's time of electronics that it takes so long to get the information. We are sorry to hear that it took you so long to receive the information you needed for the program. We will be reaching out shortly. Pleased with the conversation with my counselor. I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for.
Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood. Thank you Allison for being pleasant and helpful. Thank you for the kind words!
We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account. Not that I like it, I understand that it was to be paid now.
I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold. I have called every day, each rep has told me what he did was ok.
This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback.
He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong!
If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews. BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me.
We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism. So far I am enjoying being on Nutrisystem. All of the food does taste very good.
The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program. We are sorry that you received so much chocolate after requesting no chocolate.
We will be sure to pass this along for coaching. Best wishes as you continue on the program. I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund.
This is very upsetting and seems to me to be a bit fraudulent. Please refund my money! We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds.
The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response.
I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me.
Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience. We will definitely be looking into this and reaching out soon. I had a question about my food.
Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from. Unfortunately when they were out of stock they substituted other food!
Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information. Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me.
Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote. It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.
We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer.
First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding. We are happy to hear you got the answers you needed. We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan.
First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months.
First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late.
How am I to stay on the regiment with half the menu missing for over a week? My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up.
We apologize that your 2nd order took longer than expected to get to you. We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions. See three emails I've previously sent. You don't honor your own company's policies. Food was extremely poorly packed, melted and opened packaging. We are sorry that you had such a poor experience with us.
We will be taking a look at your account and reaching out shortly. Customers can benefit from an online health tracking platform and individualized counseling from dieticians and weight loss coaches. Nutrisystem offers separate plans for men and women, with different options and price points customized to your weight loss goals. With meals containing 12 grams or less of sugar, Nutrisystem takes the guesswork out of choosing optimal low-glycemic foods to stabilize blood sugar -- which could be good for people with any degree of insulin resistance.
Any busy person who does not have time to prepare their own meals would benefit from having frozen and other pre-packaged meals and snacks delivered to their home. Nutrisystem will ship all the food you need to your doorstep, with free shipping included. You can also find their products on QVC, at Costco and at several major grocers and mass retailers like Kroger and Walmart. Transition and maintenance plan: This program provides long-term fat loss success rather than just focusing on initial weight loss, which is important for those who need to establish lifelong healthy habits.
While all of the meals offered by Nutrisystem are designed to comply with the USDA's recommendations for a nutritious diet, those who want to stick to a vegetarian diet can especially benefit from Nutrisystem. You can avoid all animal products and still lose weight with Nutrisystem, with over 90 vegetarian options.
Many people fail at diets because their bodies crave snacks to maintain their blood sugar levels throughout the day. Because Nutrisystem allows 6 meals a day, you can avoid a dip in your blood sugar that could lead to cravings.
By eating smaller portions, you can eat more frequently and still reach your weight loss goals. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations. To see why, sign up below! Be in the know Get trending consumer news and recalls. Thanks Keep an eye on your inbox, the lastest consumer news is on it's way! This review is featured by Nutrisystem. March 11, An active athlete 21 years a collegiate soccer referee , 13 years ago I contacted Parkinson's Disease.
March 12, Nutrisystem response. Hello Willis, Thank you so much for your review and sharing your story. March 9, Tomorrow is my last day on turbo take off. March 11, Nutrisystem response. Hello Lori, Thank you so much for your review. We will be sure to let his supervisor know what a great job he did on your phone call.
Hi Karen, Thanks so much for sharing your review with us today. Hope you have a great day! The Nutrisystem Consumer Experience Team. Page 1 Reviews 1 - Not sure how to choose? Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations. Let us know if you need any help! Hi Kari, We are sorry to hear that you are unable to eat our food and we apologize for the poor service you've received.
We will be looking into this and reaching out soon -the Nutrisystem Consumer Experience Team. How do I know I can trust these reviews about Nutrisystem?
We require contact information to ensure our reviewers are real. We use intelligent software that helps us maintain the integrity of reviews. Our moderators read all reviews to verify quality and helpfulness. Hi JoAnn, We are happy to hear that your water bottle issue has been handled but are sad to hear that your husband is still having issues.
Hi Mary, We are sorry that the foods upset your stomach and that you were unaware of the auto-delivery nature of the program. Hi Darrylynn, Thank you for writing this review.
Hi Mary, We are so sorry to hear about your poor experience with the delivery of your foods, the food itself, and the representative you dealt with. Hi Ginny, We are sorry to hear about the spoiled and stale items you received. I am 5'5 and my weight is 82kg. I've lost 9kg so far. But recently, i found it hard to burn my fat. I gained muscles but my fat seems doesn't reduced. And yes, been drinking at least 3 liters of water and exercise too elliptical and tread mill total time 1hr.
I ate between - calories per day. Why is this happening and what should i do? I need to lose weight within 2 months as I am getting married by September!!! I have currently been following your permenant weight loss plan since January eat mainly weight loss foods. I went from calories a day to because I didn't feel well enough to work out.
I do cardio per week elliptical and tread mill total time 1hr and I do weight training times per week. The problem is that I have gained weight. Not lost ANY inches. My shirts feel looser, pants tighter like I need a bigger size. Admittedly my body "looks" better, but I really want to loose weight. Can you please offer some guidance on this? I'm about ready to give up.
For weight training I do minute sessions at the anytime fitness. I use the do reps x 2, which include chest press, shoulder press, pulldown, overhead presses I use other machines there but I can not recall the names. I do more upper body strength training because that is the first place I gain weight, and my lower body has always been more naturally toned. Once a week I do lower body training, but I can't recall the names of those machines.
I began incorporating the strength training in January. I had never done it before and what I know now comes from the net. I figure maybe I was doing something wrong. My body does look better, and it looks good, its just not the results I was hoping for after six months of dedication and not missing a beat. Am I on the right path. Thanks for your response. I want to lose weight I just don't know how I should do it I had a baby 1 year ago and I let my self go I'm in need of help all I want is to feel better for myself and family and to have more energy for my 1 year old baby.
Use any 1 of the permanent weight loss plans here. I am over weight and I am in 12 grade how can I loose it fast and quick because I have a dance coming up and I want to look Good for a boy. I have the same problem! My height is about 5'4" and weight about Can you please tell me if its possible to keep the weight off after losing it quickly?
Iv'e been on a low carb diet and lost 1 kg every 2 days, and want to maintain my weight loss after i reach my target weight. Iv'e been on a "low carb grapefruit diet" Iv'e been losing 1 every 2 days, but I'm scared to pile it all back on, can you pleaseeee tell me a way, to keep my weight off after I have reached my goal weight? I would greatlyyy appreciate your advice, Iv'e been very disciplined and the weight loss id great but super scared to gain it back! Is there any way I can make the ingredients in nacho bell grande less in calories?
What kind of meat could I use for tacos to make it lower in calories? I asked because tacos are very versatile since they include chicken or steak. I know nacho bell grande and tacos are so close. Hi adrian, I am bhumi from india, working woman 29, having weight 85 kg and height 5'4. Adrian my tummy fat and thigh fat is too much. I want to reduce till my previous weight of 51 kg. How can i go about this? My name is Kasee. These are great inspiration stories.
I am really wanting to lose weight because now I am so insecure and have very low self esteem. I am 14, 5'6', and lbs. Any weight loss tips or advice is greatly apreciated. I am overweight and just found I'm pregnant.
I would like to be fit and healthy throughout this pregnancy. I'm 5"5 and weight lbs. Can I eat healthy fruits, veggies, and lean protein and moderate exercise to lose weight safely?
I ate very unhealthy and was inactive prior to becoming pregnant. I'm not an expert on pregnancy and weight loss safety. I love the site. I had a question tho.
If I choose to burn cals per day is that a safe way to lose weight or will I be going too low on calories with the to start off plus the burned per day?
Hi I'm Jessica I'm trying to lose the weight but i don't know what to do or if I'm doing to wrong I'm 15, height 5'0, and weight pounds. Don't get discouraged, you will lose the weight if you work hard. I have lost 30 LBs by eating 6 small meals a day and working out for 4 times weekly doing 45 minutes of various cardio mainly the ellipical or treadmill followed by 30 minutes of circuit weight training. I reduced my fast food and stuck to a intake.
Most important thing is to set realistic goals. I knew salads and fruit wouldn't last long. So I'm not really dieting, I just cut out the extra snacking and high calorie foods. I basically eat the same foods in smaller portions. I make sure to eat breakfasts and drink plenty of water. I am currently losing my post baby weight. I have been losing about 2 lbs a week on a cal dieting and a week workouts.
I have 6 lbs left to be at my pre-baby but I would really like to be down 12 lbs making my BMI The weight is coming off but should I be eating more?? I consume about calories a day and have been going to the gym every other day ive been doing it for two weeks and havent lost any weight! Click to Comment There are 55 comments. Lisa It's nice that these celebrities exercise as it's good for their overall wellness and fitness. Kindly help me June 01, Adrian Bryant how did you lose the weight?
Di Hi Adrian, I'm running a marathon, but found that I'm gaining weight. Thank you January 29, Adrian Bryant how much calories are you eating? Andrea you are building muscles. Cody Tahu A scale wont always tell you whats happening with your body. Shawn Just read an article at tltopmarkets. Shae silva I read online that you can loose up to pounds in 5 days by drinking like a gallon or 2 gallons of water a day, no salt, sugar or starches and to use the sauna. Adrian Bryant it would be mostly excess water weight and I doubt it would be 20 pounds worth in your case so use this workout and this diet to lose 20 pounds January 02, Susan I know you posted this quite some time ago Tamarva Butler What kinda beans can I eat to lose weight?
Adrian Bryant there are no magic weight loss beans. Angel Hi Adrian, I am 5'5 and my weight is 82kg. Adrian Bryant can you describe what your weight training workouts are like?
Alivia For weight training I do minute sessions at the anytime fitness. Adrian Bryant if your goal is to look better then you are definitely on the RIGHT path but if you want to see reuslts on the scale then you need to ditch the cardio and follow these rules June 18, Elizabeth I want to lose weight I just don't know how I should do it I had a baby 1 year ago and I let my self go I'm in need of help all I want is to feel better for myself and family and to have more energy for my 1 year old baby May 15, Adrian Bryant Use any 1 of the permanent weight loss plans here May 15, Elizeabeth I am over weight and I am in 12 grade how can I loose it fast and quick because I have a dance coming up and I want to look Good for a boy April 26, Adrian Bryant use this emergency weight loss plan here April 26, Mandy I have the same problem!
Adrian Bryant let me ask you this. Tamarva Butler Is there any way I can make the ingredients in nacho bell grande less in calories?